Your business,alwaysVelo AI WhatsApp Assistant Merchantreadyto reply.

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From setup to a live inbox — in minutes.

Natural conversations in Sinhala, Singlish & English.

Your customers don't talk in rigid bot commands — they converse naturally using casual phrasing, voice notes, and everyday colloquialisms.

Velo.ai natively understands colloquial Singlish, formal Unicode සිංහල, and fluent English — sharing catalog photos, checking stock in real time, and capturing orders around the clock.

9:41

Built for businesses that already live on WhatsApp.

WhatsApp is the primary transaction channel for modern commerce. Velo deploys an intelligent conversational AI layer directly to your WhatsApp Business number — qualifying customer inquiries, presenting catalog inventory, and closing orders with sub-second response times.

Sub-Second ResponseEngages incoming customer inquiries instantly 24/7 without delays or missed leads.
Native Tri-Lingual EngineUnderstands and replies fluently in English, Sinhala, and contextual Singlish.
Executive Operator OversightLive merchant dashboard oversight with instant one-click manual thread takeover.
VELO AI ENGINE • ACTIVE
WHATSAPP CLOUD API
0.8s
Average Reply Time

Instant customer engagement during peak hours and overnight.

Live Telemetry→
99.4%
Resolution Rate

Accurate automated answers for inventory, pricing, and FAQs.

Zero Hallucination→
3
Languages Supported

English, Sinhala & Singlish contextual comprehension.

Context Dialects→
100%
Merchant Control

Seamless one-click operator takeover from the web console.

Live Override→

Everything your business needs — nothing it doesn't.

Control

Live WhatsApp Inbox

Unified customer threads with instant human takeover and one-click bot pause.

Persona

Brand Voice Engine

Enforces your tone, guidelines, and custom business persona without generic scripts.

Inventory

Smart Product Catalog

Syncs product photos, live pricing, and stock status directly inside the chat thread.

Checkout

Orders & Reservations

Automated retail checkout and hotel reservation flows tailored per business.

Localization

Trilingual AI Engine

Understands and responds fluently in Sinhala, Tamil, English, and mixed Singlish.

Rich Media

Voice, Photo & Video

Processes voice notes, analyzes incoming images, and sends media in real time.

Metrics

Live Analytics Hub

Track monthly message volume, active customer sessions, and sales in real time.

Insights

Automated Reports

Daily revenue summaries, best-selling inventory, and customer activity logs.

Before and after Velo.ai

Manual WhatsApp Handling
  • ✕Customers message at all hours. Someone has to be awake.
  • ✕The same questions — price, stock, delivery — get typed again and again.
  • ✕Chats fall through the cracks. Orders get missed.
  • ✕No visibility into which products or customers drive revenue.
With Velo.ai Automation
  • ✓The assistant replies instantly — in your voice, at any hour.
  • ✓Catalog, pricing, and delivery info are always up to date.
  • ✓You see every thread. Jump in whenever a human is needed.
  • ✓Orders, revenue, and usage tracked in real time on the dashboard.

Any business that runs on WhatsApp.

Retail & Apparel

Clothing, accessories, electronics, and inventory queries

Restaurants & Cafes

Live digital menus, table bookings, and food delivery queries

Hotels & Stays

Room availability, tariff inquiries, and guest support

Professional Services

Appointments, quote requests, and customer consultations

E-Commerce

Online stores with direct WhatsApp checkout and updates

Don't see your industry? Get started anyway — if customers message you on WhatsApp, Velo.ai works for you.

0messages per month · Starter plan

Your plan's monthly allowance covers bot replies, catalog queries, order confirmations, and every customer interaction.

0Used this month
0Remaining

Let's talk about your business.

Have questions or need a personalized consultation for your WhatsApp automation? Reach out directly — our engineering and support specialists respond promptly.

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